Please read this information carefully.
Caddie Tours, 1105 Ware St SW, Vienna VA 22180 is not responsible for any personal injury, property damage or other loss a passenger incurs on any tour arising from acts or omissions by any air carrier, public transport company, hotel, car rental company, subcontractor or other person or organization, whether or not such company is rendering any services supplied on the tour. All tickets and vouchers are issued and supplied subject to the foregoing and to any and all terms and conditions under which transportation and services are provided. Caddie
Tours accepts no responsibility for losses or expenses due to delay or changes in schedules, flight cancellations due to mechanical problems, sickness, weather, strikes, war, quarantine or other causes. Passengers must bear all such losses or expenses. Luggage is carried at owner’s risk throughout the tour. Hand baggage and small articles such as coats, umbrellas or cameras are entirely in the care of the passengers. Caddie Tours reserves the right to decline to accept or to return any person as a member of any tour or to cancel or alter the tour. Airline tariffs limit liability for passenger baggage.
Important: To guard against unforeseen circumstances, we recommend you purchase our optional travel insurance
Deposits & Final Payments: Non-refundable deposits of $200 per person are required for coach tours and self-drive vacations. On independent travel packages, full payment is due within 7 days of booking. Caddie Tours reserves the right to modify payment terms in accordance with specific ticketing protocol. On escorted motorcoach tours, full payment is due within 90 days prior to departure. Written authorization is required for all credit card charges. Failure to pay by “Final Payment Due” date noted on invoice may result in cancellation and/or late fees to maintain booking, regardless of receipt of deposit.
Documentation: All tour documents will be sent approximately 15 days prior to the departure of the tour, provided full payment has been received. In the event this is not acceptable, we require sufficient notice in order to avoid express shipping charges. If we are not given sufficient notice, the passenger or travel agent will be responsible for express delivery charges.
Air Transportation: All fares are subject to government approval. Prior to ticketing, airfares are subject to change without notice. Airfares are guaranteed once they have been paid in full. Caddie Tours is not responsible for mechanical breakdowns, government actions, weather, and act of God, acts of war, misconnections or related expenses to/from flights or other circumstances beyond its control. Once travel is completed Caddie Tours cannot issue copies of airline tickets for clients with frequent flyer programs. Therefore the traveler should keep the passenger coupon at the back of the airline ticket.
Name Changes: Aer Lingus: - All Aer Lingus fares are non-refundable once ticketed and have no cash value for future travel. Name changes may be made PRIOR to the travel date for a fee of $75. Date changes prior to the travel date carry a $50 fee plus any increase in airfare. Other Carriers- Tickets are non-refundable once issued. Some carriers may allow you to use the value of the ticket less a penalty for future travel. Please inquire at the time of booking what restrictions are in place. It’s the responsibility of the client to provide Caddie Tours with the legal passport first and last name. Name changes after ticketing will incur a penalty for which client is responsible.
Motor Coach Tours
Accommodation: Land arrangements are provided as described in each tour program. Caddie Tours reserves the right to substitute hotel accommodations in similar categories.
Meals: Meals are provided as specified in each tour program. Dinners in hotels are on a table d’hote basis.
Children: No children under 12 years of age are allowed on escorted motorcoach tours. Travelers must be at least 18 years old to enjoy the Pub Tours.
Visits, Entertainment & Other Features: Caddie Tours reserves the right to substitute visits, entertainment and other features when establishments are closed or cannot be visited for reasons beyond our control.
Luggage: Handling of one piece of luggage per person is included in the cost of all coach tours. One suitcase per person is permitted and size should not exceed 30 x 20 x 10 inches and should not exceed 44 pounds.
Car Rental Information
Age Limit: Hirers must be over 25 years and under 79 years of age. Drivers must produce a current driving license issued in their state of country of residence without endorsements.
Insurance: All rental cars in Ireland include Third Party Insurance. This means that if you have an accident, the other party is covered, you and your car are not covered.
The client is responsible for CDW insurance. You can obtain CDW insurance in one of the following ways:
1. By purchasing Collision Damage Waiver (CDW) through Caddie Tours at the time of booking
2. By purchasing the CDW from the rental car company at the commencement of the rental period
3. By paying for the entire package with a credit card that offers CDW protection to its members.
It is the sole responsibility of the hirer to ascertain and meet all requirements of any car rental insurance coverage provided by a credit card issuer and to verify the amount of the deductible. All car rental rates are inclusive of VAT at 12.5%.
Driver & Baggage Protection: Driver & Baggage Protection is optional at €5.50 per day and is paid to the car rental company directly.
Theft Protection: TP provides clients with coverage for theft of the rental vehicle. This cost is included in the inclusive rates.
Credit Cards: Clients are required to give a credit card imprint deposit to cover such items as fuel, insurance, extras or damage.
Additional Driver: There is a supplementary charge of €5 per day to cover an additional driver payable directly to the car rental company.
Gasoline: The purchase of gasoline is the hirer’s responsibility and is not included in the car rental price. The rental will be supplied with a full tank of gasoline which must be paid for at the commencement of the rental.
Cancellations & Refunds: Airfare cancellation penalties are set forth under Air Transportation. Refunds cannot be made to any passenger who does not complete the tour. In the event of cancellation by the Tour Operator, Tour Operator’s liability shall be limited to a refund of all tour payments by the tour participants to the Tour Operator. All cancellations and request for refunds must be submitted in writing to the Tour Operator, and refunds will be made within 14 days of receipt of your notice of cancellation. In addition to the airline penalties imposed, the following land penalties apply:
60 days+ prior to departure - non-refundable deposit
31-59 days prior to departure -25% of land price
30-16 days prior to departure 30% of land price
15-03 days prior to departure 50% of land price
Less than 72 hours & no show 100% of tour price
If prices are misquoted or misprinted, the passengers will be offered the tour at the correct price or may cancel with a full refund.
Revisions: Any changes to land arrangements made after the original booking has been processed will incur a $50 per change handling fee. No revisions will be accepted within 14 days of departure.
Unused Tour Vouchers: Any tour vouchers for hotels, B&B's, car rental or any other unused services are not exchangeable or refundable.
FIT Packages: Our agents will be pleased to assist you with your fully independent travel plans. We require a $200 per person deposit. After accommodations have been confirmed, there will be a $50 fee to change, cancel or alter each reservation.
Caddie Tours, 1105 Ware St SW, ViennaVA22180